Instant answers for your support team
Centralize KBs, operational manuals, internal guides, and SOPs. Consult with AI and resolve tickets faster.
Tickets resolved faster
Saved per week
Team satisfaction
Response time
Resolve tickets faster with information at your fingertips
Stop searching through multiple documents. Find answers instantly.
Centralized knowledge base
All manuals, guides, and procedures in one place. Instant access for the entire team.
Real-time AI search
Ask "How to resolve error X?" and get the answer with references to the exact documentation.
Faster onboarding
New agents find all the information they need without interrupting other team members.
Simple updates
Update procedures and everyone has instant access to the latest version. No outdated documents.
Usage metrics
Identify which documents are accessed most and which need updating or improvement.
Features for support teams
Everything you need to manage your knowledge base.
Instant search
Find procedures and solutions in seconds. The AI searches through all your documentation.
Contextual answers
Each answer includes references to specific documents. Easily verify the information.
Organization by category
Organize by type of problem, product, or department. Flexible structure according to your needs.
Version control
Keep a history of changes in procedures. Restore previous versions when needed.
Role-based access
Define what information each team level can see. Granular access control.
Integration with ticketing
Connect with Zendesk, Freshdesk, or your current system. Search without leaving your tool.